Last updated: November 1, 2025

At Lyono Agency LTD ("we", "us", or "our"), we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website lyono-agency.com or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you contact us, register for services, or sign up for newsletters, we may collect personal information such as your name, email address, phone number, and company name.

• Usage Data: We automatically collect certain information about your visit to our website, such as your IP address, browser type, pages visited, and the time you spent on each page. This helps us improve the functionality of our website and enhance your experience.

• Cookies: We use cookies and similar technologies to collect data about your online activity. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, manage, and improve our services.

• To communicate with you, respond to your inquiries, and send you updates, newsletters, or marketing materials (if you have opted-in).

• To monitor and analyze website traffic and usage patterns.

• To ensure the security and functionality of our website.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who assist in the operation of our website or business, such as hosting services, email delivery services, or analytics providers. These providers are obligated to keep your information confidential.

• Legal Requirements: We may disclose your personal information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet or storage system is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete information.

• Deletion: You can request that we delete your personal data, subject to certain legal obligations.

• Opt-out of Marketing Communications: You can unsubscribe from our marketing communications at any time by following the instructions in the emails we send or contacting us directly.

• Withdraw Consent: If you have provided consent for certain processing activities, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at info@lyono-agency.com.

6. International Data Transfers

If you are accessing our services from outside the United Kingdom, your data may be transferred and processed in the UK or other countries where our service providers are located. By using our services, you consent to such transfers and processing of your data.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal data from a child under 13, please contact us immediately, and we will take steps to remove such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated Privacy Policy on our website, with the updated date at the top of the page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Lyono Agency LTD
20 Wenlock Road, London, England, N1 7GU
Email: info@lyono-agency.com